It was the first time Mr. Malkio had looked me in the eyes and I was taken aback by the sensation. It was like being looked in the eyes by Carole. I forced myself not to look down. He had taken my hand in a handshake but put his other hand on mine so that my hand was enclosed by his thin-boned, cold little hands. No macho handshake from Malkio but an ice-like grip that chilled your heart as his eyes bored into your skull. A hard man to contradict.